Our Messaging Bureau Operates 24 x 7 - Freecall 1800 339 339

 

 

 

Pager ID
Pager PIN
Message

Recent Developments

Illawarra Communications sponsors Pirtek annual Golf day
 
Latest Technical Updates

Newcrest Mining Cadia East project has been at the forefront of mine development with new technologies utilized to maximize underground development rates. Further innovative mining technologies and enhancements are planned to be employed in the establishment and operation of the mine.


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Our Messaging Bureau Operates 24 x 7 - Freecall 1800 339 339

No Timed Contracts


Datacall Communications has been in operation since the early 80’s, a pioneer in communications operating an area wide paging network.

As time and technology have developed, so have Datacall, we still operate our paging network a technology that will never die. Using new technology as well as having marketing experience stemming decades we have a state of the art boutique messaging bureau servicing a diverse range of clients.

We have the ability to operate a unifying messaging system on behave of our clients or offer a more personalised touch to your customers having a live person online to maximise all sales / service opportunities 1st time.

Our experienced marketing team work with your business learning your business model and what it takes to maximise business opportunities, assist with service requirements and ultimately work on lowering your cost of customer acquisition.

We can tailor a solution that is going to work for you, and have clients that range from Nestle’, Prime Broadcasting, WIN Corporation, Pirtek Fluid Systems to Tony’s Tree Care.

Inbound
- Customer service
- Order taking
- Sales (cold & warm)
- Appointment setting
- Service calls
- Technical Support / Problem solving
- Message service / answering service
- Paging

Outbound
- Sales (Cold & Warm)
- Lead Generation
- Customer Service
- Technical Support

other service providers who are able to provide coverage in all major cities throughout Australia.

PO BOX 6018, WOLLONGONG NSW 2500

OFFICE NUMBER: (02) 4229 7300

FAX NUMBER: (02) 4226 1775

 

How Does It Work?


Datacall Communications answers your calls with a Live Professional Operator, 7 days a week, 24 hours a day in your Business or Preferred Name through the diversion of your office number to our allocated INDIAL number.


Hours of Telephone Answering


We are open 24 hours a day, 7 days a week, no exceptions. No matter what type of availability you are seeking, we can help you. We answer for companies, 24 hours a day, business hours, after hours, weekends, public holidays, or certain times of the day, ie lunch hour, peak periods, employee’s absence or on holiday’s periods.


Call Handling


Our customised software ensures that your incoming calls are identified as your company, answered promptly and handled accurately. Using call divert, you can divert phones if they are busy, not answered in a certain amount of rings, or all the time. Details of messages taken are tailored according to your instructions.


Message Features


Our computerised software is designed to utilise and instruct our operators to follow your scripting guidelines. All messages are customised with a transaction processing time, date, operator id and are stored for 60 days.


Message Dispatching


We dispatch your calls and messages via our 24x7 messaging bureau through pager, sms text message to mobile, email, direct transferring, voice mail, daily detailed fax or email reporting. Contact lists, escalations and booked message dispatch are also featured in our automated message delivery.

 

Only Australian Owned Person to Person Messaging & Paging Provider